Refund Policy

At goodlearningtoys.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we’re here to help.

Returns & Exchanges
You may return or exchange most items within 30 days of delivery, provided they are unused, in their original packaging, and in resalable condition. Some exclusions may apply, including but not limited to personalized or custom-made products.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within a certain number of days, depending on your payment provider.

Shipping Costs
Shipping costs for returns or exchanges are the responsibility of the customer, unless the return is due to an error on our part or a defective item.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will gladly replace the item or issue a refund upon receipt of the returned product.

How to Initiate a Return
To start a return, please visit our website and follow the instructions under the Returns section. You may also contact our customer service team for assistance.

Non-Refundable Items
Certain items, such as gift cards, downloadable products, or personalized goods, cannot be returned or refunded unless they are defective or incorrect due to our error.

Late or Missing Refunds
If you haven’t received your refund within the expected timeframe, first check your bank account or payment provider. If the issue persists, contact us for further assistance.

Exchanges
To exchange an item, please return the original product and place a new order for the desired item. Refunds will be processed once the returned item is received and inspected.

Questions?
If you have any questions about our refund policy, please reach out to our customer service team. We’re happy to help!